Feb 07, 2020

Gaming Manager

  • Saskatchewan Indian Gaming Authority

Job Description

Category:
Slots

Location:
Bear Claw Casino Carlyle, SK, CA S0C 0R0

Main Duties
This position will report directly to the SR. Operations/Operations Manager and  optimizes net income by focusing on customer service excellence while providing guests with exciting entertainment  by handling overall management and oversight of the Slots and Live Games departments. Responsibilities include: Leading, planning and analyzing Live Games and Slots operations, with strong emphasis on maximizing revenue, and maintaining high service standards. Providing effective management of Slots and Live Games staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed. Administering the Slots and Live Games department budget, including forecasting budget needs, creating proposals relating to projects, monitoring, tracking and reporting on expenditures. Handling escalated customer relations issues. Modeling SIGA’s values, and presenting a positive image of SIGA in the community. Participating in development and implementation of SIGA-wide gaming strategies. Participating in other projects and activities as required, to maximize revenue and deliver an exceptional guest experience.
Conditions of Employment
The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
You may be required to work in an environment where you will be exposed to the use of tobacco smoke and high noise levels.
As a condition of employment, you will be required to work shift work. This may include days, evenings, graveyard, weekends and statutory holidays.  SIGA’s goal is to treat all staff fairly and equitably; therefore, the distribution of the shifts will be fair to all staff.