Painted Hand Casino Yorkton, SK, CA S3N 0P3
Reporting to the Customer Experience Manager, this position focuses on risk mitigation in support of organizational and customer service excellence, through coordination and oversight of Cage operations.
Responsibilities include: protecting the integrity of Cage operations through ensuring strict adherence to Cage policies, procedures, and internal financial controls. Carrying out a wide variety of activities to verify the accuracy of work and resolve discrepancies. Supervising and coordinating Cage Department staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed. Working scheduled supervisor shifts with a combined focus on verification, customer service, and compliance with policies, procedures, and internal controls. Maintaining equipment and inventory controls. Ensuring VRTs and ATMs are in working order for guest use. Maintaining the highest level of customer relations. Participating in other projects and activities as required, to ensure that all movement of cash (or equivalent) through the Cage is accounted for and verified.
Conditions of Employment
Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
Tobacco smoke/High noise levels (during time spent at Casino sites).
As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
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About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.