Central Office Saskatoon, SK, CA S7N 1K4
Reporting to the Director of Marketing, this position focuses on the customer perspective by promoting member loyalty, visitation and revenue, and executing SIGA’s strategic marketing plan.
Responsibilities include: Planning, forecasting, coordinating, communicating and evaluating SIGA-wide promotions, special events and programs. Assisting with managing SIGA’s brand image, reputation, and advertising standards. Providing customer solutions to moderately complex or escalated issues. Conducting timely research and analysis to maximize the profitability and effectiveness of promotions, programs, and special events. Maintaining policy and procedure documentation for marketing and guest services departments. Detecting and recommending opportunities to improve the effectiveness of internal controls, accuracy of records, and efficiency of operations. Implementing approved policy and procedure changes from development to roll out. Ensuring strict adherence to PIPEDA confidentiality legislation. Serving as subject matter expert, trainer and resource on multiple enterprise marketing systems. Supporting the management, organization, storage of and access to critical marketing information. Participating in other projects and activities as required, in support of marketing initiatives and priorities.
Conditions of Employment
Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
Must possess valid Saskatchewan Driver’s License and acceptable driving record.
Tobacco smoke/High noise levels (during time spent at Casino sites).
As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
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About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.