Central Office Saskatoon, SK, CA S7N 1K4
Reporting to the Director of Casino Operations, this position is responsible for developing and maintaining a wide variety of programs that promote gaming integrity and support the Gaming Operations department. The position leads the implementation of strategies that ensure integrity of Casino operations, through document management, reviews of customer service standards, quality assurance, and internal auditing.
Responsibilities Include: Researching, providing feedback, and making recommendations on new methods and/or procedures in support of gaming integrity. Developing, facilitating and/or participating in procedural compliance reviews at SIGA’s various sites. Ensuring that services provided by Live Games, Food and Beverage, Slots and support staff meet certain thresholds of acceptability, while working to improve the organization's efficiency and profitability. Collaborating with key stakeholders that are both internal and external to the organization. Supporting risk management and business continuity. Providing support for special projects. Participating in other projects and activities, as required.
Conditions of Employment
Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
Must possess valid Saskatchewan Driver’s License and acceptable driving record. (remove if not applicable)
Tobacco smoke/High noise levels (during time spent at Casino sites).
As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
SIGA deems this position as a Safety-Sensitive position, which is therefore subject to Pre-Access, Post-Incident and Reasonable Cause – drug and alcohol testing.
Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
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About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.